Requirements gathering by conducting multiple workshops and user interviews, product strategy and development, and information architecture (structure, user journeys, use
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This engagement was aimed at delivering a new Customer Relationship Management (CRM) solution powered by Salesforce and potentially a new
User research and data gathering (user & stakeholder interviews and data-driven analysis), product strategy and development, and information architecture (overarching
User research and data gathering (online surveys, contextual inquiries, interviews and web traffic analysis), product strategy and development, and information
User research and data gathering (online surveys, contextual inquiries, interviews and web traffic analysis), product strategy and development, and information
User research and data gathering (online surveys, contextual inquiries, interviews and web traffic analysis), product strategy and development, and information
User research and data gathering (content audit, online surveys, web traffic analysis and card sorting), product development, and information architecture
User research and data gathering (content audit, online surveys, web traffic analysis and card sorting), product development, and information architecture
User research and data gathering (web traffic analysis), information architecture (site map, user journeys and preliminary wireframes), content analysis, and
User research and data gathering (market research), information architecture (personas, user journeys and preliminary wireframes), and usability consultancy on Air