Archives

Defence Jobs’ ADF Active app

User research and data gathering (market research, competitive review, content audit, focus groups, interviews and web traffic analysis), product strategy

0 Comment

Qantas Travel Money’s public website redesign

User research and data gathering (market research, competitive review, customer feedback and usability testing), product strategy and development, and information

0 Comment

AMP’s Insurance Needs

User research and data gathering (market research, competitive review and usability testing), product strategy and development, and information architecture (personas,

0 Comment

BT’s retail life insurance

The purpose of this discovery work was to shed light on the existing customer journeys in the context of BT’s

0 Comment

Cricket Australia’s mobile app & website redesign

A mobile app & website redesign proposition for Cricket Australia comprising a UI assessment of their existing digital platforms, data

0 Comment

Commonwealth Bank’s home loan pricing tool

Full UI assessment and redesign of Commonwealth Bank’s existing Home Loan Pricing Tool (HLPT) by addressing a number of gaps

0 Comment

Colonial First State’s marketing transformation

This discovery work was aimed at delivering a new marketing strategy solution powered by Adobe Marketing Cloud. The final proposition

0 Comment

Credit Limit Management for Qantas Premier cards

Requirements, technical constraints and opportunities gathering via multiple workshops, product strategy and development, and information architecture (structure, user journeys, use

0 Comment

Direct Debit Service for Qantas Premier cards

Requirements, technical constraints and opportunities gathering via multiple workshops, product strategy and development, and information architecture (structure, user journeys, use

0 Comment

Reinforcing Qantas Premier cards’ benefits

Requirements, technical constraints and opportunities gathering via multiple workshops, product strategy and development, and information architecture (structure, user journeys, use

0 Comment