User research and data gathering (market research, competitive review, customer feedback and usability testing), product strategy and development, and information
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User research and data gathering (market research, competitive review, content audit, focus groups, interviews and web traffic analysis), product strategy
This engagement consisted of a pre-discovery work to deliver a new Customer Relationship Management (CRM) solution powered by Microsoft Dynamics.
User research and data gathering (market research, competitive review and usability testing), product strategy and development, and information architecture (personas,
Requirements, technical constraints and opportunities gathering via multiple workshops, product strategy and development, and information architecture (structure, user journeys, use
Requirements, technical constraints and opportunities gathering via multiple workshops, product strategy and development, and information architecture (structure, user journeys, use
Requirements, technical constraints and opportunities gathering via multiple workshops, product strategy and development, and information architecture (structure, user journeys, use
This engagement was aimed at delivering a new Customer Relationship Management (CRM) solution powered by Salesforce and potentially a new
User research and data gathering (user & stakeholder interviews and data-driven analysis), product strategy and development, and information architecture (overarching
User research and data gathering (online surveys, contextual inquiries, interviews and web traffic analysis), product strategy and development, and information